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Administrative Positions (on-going)
Release time:2019-10-02 02:12:33
Responsibilities
- Monitor import and export shipments, follow-up, tracking and tracing, problem identification and timely resolution
- Interact with customers on phone; provide shipment status, customs regulations and procedures; handle customer complaints and concerns
- Build close, strong relationships with all our customers, overseas agents and service providers
- Complete processing of all documentation required including invoicing and import declaration if required
Qualifications
- Diploma or degree from International Business, Economic, Transportation, Accounting or a related field
- Excellent communication in English (verbal and written)
- Excellent multi-tasking skills and able to work under pressure
- Strong organizational and time management skills required, including the proven ability to work in a fast-paced environment with time-sensitive deadlines
- Proven ability to work well both independently and as part of a team required
- Proficient computer and keyboarding skills required (Microsoft Outlook, Word and Excel)
- Bilingual in Chinese is mandatory